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AI Terms of Use

These AI Terms of Use (“Terms”) apply to all users, customers, and visitors (“you”) who access or use the AI-powered chat functionality (“AI Functionality”) provided by Nuvio (“we,” “us,” or “our”) through our SaaS platform (“Platform”), including when integrated into third-party websites.

These Terms are legally binding and apply in all jurisdictions where the AI Functionality is accessed or used. Please read these Terms carefully, along with our Privacy Policy and General Terms of Service, which are incorporated by reference.

By using the AI Functionality, you agree to be bound by these Terms. If you do not agree, do not use the AI Functionality.

1. Definitions

  • AI Functionality: Any and all artificial intelligence-powered features, tools, chatbots, agents, or integrations made available via our Platform or embedded into third-party websites.
  • Input: Any data, content, or information submitted by you or your users to the AI Functionality.
  • Output: Any content, response, or data generated by the AI Functionality in response to Input.
  • You: Any individual or entity using the AI Functionality, whether directly or via a third-party website.

2. Agreement to These Terms

By using the AI Functionality, you confirm that you are of legal age and authorized to enter into these Terms. If you are using the AI Functionality on behalf of an organization, you have the authority to bind that organization to these Terms.

3. Input and Output

You are responsible for the Input you provide and for ensuring it complies with applicable laws. Output may be used for lawful purposes, but may not be sold, sublicensed, or redistributed without our prior written consent. You grant us a royalty-free, perpetual license to use your Input to operate, improve, and support the AI Functionality.

4. Acknowledgements and Disclaimers

By using the AI Functionality, you acknowledge and agree that:

  • AI responses are generated by algorithms and are not human, even if they appear conversational or human-like.
  • Output may be inaccurate, misleading, or incomplete. You should not rely on it for legal, medical, financial, or other critical decisions.
  • We may use third-party providers (“Providers”) to power parts of the AI Functionality. These Providers may process Input and Output in jurisdictions different from your own.
  • You are solely responsible for any chatbots or AI agents you create or deploy using our Platform.
  • If you use voice cloning or simulated interactions, you must disclose this to your users.
  • Providers may use Input to improve their models. You should review their privacy policies before submitting sensitive data.

5. Use Restrictions

You agree not to use the AI Functionality to:

  • Violate any law or third-party rights (including privacy and IP rights).
  • Impersonate individuals or mislead users into thinking they are interacting with a human.
  • Clone voices or identities without consent.
  • Create or distribute harmful, abusive, or deceptive content.

We reserve the right to suspend or terminate your access to the AI Functionality for violations of these Terms.

6. Data Use and Privacy

You are responsible for any data collected through your use of the AI Functionality, including from end users on third-party websites. We will not use your Input or Output to train our models unless explicitly stated. We will not sell or rent your data. See our Privacy Policy for more details.

7. Term and Termination

Your right to use the AI Functionality continues as long as your subscription is active and you comply with these Terms. We may suspend or terminate access at any time for violations.

8. No Warranties

THE AI FUNCTIONALITY IS PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. No Refunds

Refunds are not available for AI-related features, including chat agent subscriptions or integrations.

10. Contact

If you have questions about these Terms, please contact us at contact@nuv-io.com.